Services

Implementation & Upgrade Services

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  • Implementation projects – expert installations of Oracle Utilities products averaging 20-25% less time and cost than competitors
  • Upgrade projects – use BHC’s unparalleled experience and lessons learned to upgrade to latest product versions
  • Solution Center – tap into BHC’s onshore Solution Center to deliver high quality and affordable development for your reports, interfaces, and customized solutions
  • Proven fast track implementation options available to streamline project schedule and reduce costs

Advisory & Assessment Services

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  • Functional/technical assessments and strategic planning for Utilities of all sizes
  • CC&B configuration audits to assess and optimize A-Z functionality
  • Enterprise/project health assessments
  • Complex Implementation / Upgrade Project Readiness assessments
  • Enterprise and IT strategic roadmap development

Staffing & Support Services

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  • Staff augmentation to supplement/complement a Utility’s current resources during and after projects
  • Flexible support solutions and options for maintaining your production system
  • Customizable functional and technical support services available for every budget
  • 7 x 24 x 365 support available remotely from BHC Solution Center in NY, or on-site as needed

Training Programs and Services

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  • Knowledge transfer and customized training solution programs for business and IT departments
  • CIS Implementation and post production maintenance support best practice training for customers seeking vendor independence