Work and Asset Management (WAM)
From Synergen to WAM, Blue Heron’s WAM practice has been proving implementation and support services since the late 1990’s.
Blue Heron has expanded its application delivery capabilities to include the Oracle Utilities Work and Asset Management (WAM) product. This product, with history back to 1995, continues to evolve as a leading solution for utilities seeking to gain control over mission-critical assets and processes associated with the electric, water and gas markets. WAM provides a comprehensive suite of subsystems that encompasses work processes in the plant and the field in support of assets and customer service. It is integrated with inventory and purchasing functionality to provide streamlined workflow and a full view of costs related to the asset lifecycle. WAM handles plant-based and linear assets, integrates with leading GIS solutions to create a comprehensive repository of the utility infrastructure, and supports work related to the full asset lifecycle. In partnership with Oracle Utilities, Blue Heron becomes the first integrator to offer delivery capability for WAM to the utility market.
As a leading systems integrator, Blue Heron is your best choice for WAM implementation and related integration services. A full spectrum of capabilities is offered to help customers achieve successful implementations:
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WAM Integration with other Oracle Products
Oracle Utilities Customer Care and Billing:
With years of experience delivering the Oracle CCB application, Blue Heron is in the unique position to deliver a fully integrated solution: CCB and WAM. Leveraging the productized integration provided by Oracle, utilities can now take full advantage of seamless workflow between the call center and the field to improve customer service as well as realize significant cost savings in both application implementation and production use.
Oracle eBusiness Suite:
With capabilities to deliver both WAM and ebusiness Suite, Blue Heron can also deliver the productized integration available from Oracle that offers a configurable solution that links these applications. Using the powerful Fusion Middleware tool, BPEL, the integration allows you to select the configuration that best supports your business needs. The productized solution saves on integration costs and risks since the package is fully supported by Oracle and managed with the evolution of each of the applications it connects with.
Services
- Customer Information Systems CIS systems enable service providers to handle new billing tariffs, meter equipment, and alternate energy options. Smart grid is one of those game changing events like Y2K.
- Work and Asset Management (WAM) From Synergen to WAM, Blue Heron’s WAM practice has been proving implementation and support services since the late 1990’s.
- Smart Grid Smart grids deliver electricity from suppliers to consumers using digital technology to save energy, reduce cost and increase reliability and transparency. Such a modernized electricity network is being promoted by many governments as a way of addressing energy independence, global warming and emergency resilience issues.
- Enterprise Resource Planning Blue Heron Consulting Enterprise Resource Planning (ERP) Practice enables organizations to leverage their investment in leading E-Business applications from Oracle and PeopleSoft.
- Managed Services: Blue Heron’s Managed Services focuses on minimizing one of the most important IT metrics – Total Cost of Ownership. With up to 70% of total application costs represented by support and maintenance of an application after it is moved to production, a proven and reliable services organization dedicated to driving cost down is paramount to ongoing business success.
- Project Health Assessments Pioneered work products are either developed from scratch or leveraged from experiences or material from non CC&B/WAM/EBS implementations and often yield unpredictable, inefficient, or flawed results.
- Training /eLearning: The key to the design and roll out of a successful training program lies in following a proven instructional systems design. The ADDIE model, one of the most widely used instructional systems design approach, is employed by Blue Heron to ensure that the training solution meets the training need.
- Data Migration Services Efficient data migration from legacy CIS environments is the single most important factor to implementation success and often represents a project’s critical path. Blue Heron’s data migration services are founded on early collaborative planning, data inspection, and iterative testing to build a solid foundation for attaining financial balancing and continuity of business operations.
- Geographic Information Systems GIS systems enable customers to integrate hardware, software, workflow and data for capturing, managing, analyzing, and displaying all forms of geographically referenced information.
