24 x 7 Maintenance Support

As any IT manager who has contracted with the package vendor for maintenance support can attest, such agreements typically include rigid, demanding terms. Worse, the contracts generally are expensive and quickly become financial drains. Blue Heron Consulting offers an alternative.

Blue Heron's Maintenance and Support Program is a flexible, affordable alternative to traditional post-implementation support agreements. You choose a level of support that best fits your Firm's needs, from basic maintenance to comprehensive support with immediate responsiveness 24 x 7 x 365. Maintenance and support services are provided at the client's site through Blue Heron Solution Centers located in the United States and abroad.

Best of all, rates are approximately half those of the typical vendor service agreement. Maintenance and support are assured under the terms that make sense for your Firm and savings may be applied directly to needed system enhancements.